The Let's talk delirium project team is committed to protecting and respecting your privacy.

This policy explains when and why we collect personal information about people who visit our website, how we use it, the conditions under which we may disclose it to others, and how we keep it secure.

If you have any questions regarding this policy please contact us at talkdelirium21@gmail.com.  

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How we collect information from you

We obtain information about you when you use our website: for example, when you contact us about our projects or make a booking at a training event. 

By using our website, you are agreeing to be bound by this policy. For further information, please refer to our website’s terms and conditions. 

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What personal data we hold

We receive, collect and store any information you enter on our website or provide us in any other way. The personal information we collect might include your name, address, telephone number, email address, IP address, and information regarding what pages are accessed by you and when. 

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We are concerned to protect the privacy of children aged 16 or under. If you are aged 16 or under‚ please get your parent/guardian’s permission beforehand whenever you provide us with personal information.

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How we use your information and how long we keep it for

We may use your information to:

• process orders that you have submitted;

• carry out our obligations arising from any contracts entered into by you and us;

• send you communications which you have requested. These may include information about events or further information about the Let's talk delirium project. 

We review our retention periods for personal information on an annual basis. We will hold your personal information on our systems for as long as it is necessary for the relevant activity, or as long as is set out in any relevant contract you hold with us. 

 

Who has access to your information

We will not sell or rent your information to third parties. We will not share your information with third parties for marketing purposes. Within the Let’s talk delirium team, only core members will be able to access the information you have given us. 

Our website is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to share our services and information with you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 

Please see WIX’s privacy policy for further information on their storage and use of your data. 

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Third Party Service Providers working on our behalf: We may pass your information to our third party service providers, agents, subcontractors and other associated organisations for the purposes of completing tasks and providing services to you on our behalf (for example to send you mailings or complete ticket orders). However, when we use third party service providers, we disclose only the personal information that is necessary to deliver the service, and we have contracts in place with all third party service providers that require them to keep your information secure and not to use it for their own direct marketing purposes. Please be reassured that we will not release your information to third parties unless you have requested us to do so, or we are required to do so by law, for example, by a court order or for the purposes of prevention of fraud or other crime.

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Your rights to update, access or withdraw your information

Updating your information

The accuracy of your information is important to us. We’re working on ways to make it easier for you to review and correct the information that we hold about you. In the meantime, if you change email address, or any of the other information we hold is inaccurate or out of date, please email talkdelirium21@gmail.com to update us. 

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Accessing your information

You have the right to ask for a copy of the information we hold about you, known as a Subject Access Request. Please email talkdelirium21@gmail.com to request a copy of your information. 

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Withdrawing consent and erasing your information

You have a choice about whether or not you wish to receive information from us. We will not contact you for marketing purposes by email, phone or text message unless you have given your prior consent. We will not contact you for marketing purposes by post. You can change your marketing preferences at any time by contacting us by email. You can also ask us to erase the personal information that we hold about you. Please email us for more information.

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How we keep your personal data safe

When you give us personal information, we take steps to ensure that it’s treated securely. We won’t collect any sensitive details (such as debit or credit card details) from you. Non-sensitive details (your email address etc.) are transmitted normally over the Internet, and this can never be guaranteed to be 100% secure, although we aim to provide every page on our website as secure https. As a result, while we strive to protect your personal information, we cannot guarantee the security of any information you transmit to us, and you do so at your own risk. Once we receive your information, we make our best effort to ensure its security on our systems. 

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Use of ‘cookies’

Like many other websites, our website uses ‘cookies’. Cookies are small pieces of information sent by an organisation to your computer and stored on your hard drive to allow that website to recognise you when you visit. They collect statistical data about your browsing actions and patterns and do not identify you as an individual. Cookies help us to improve our website and deliver a better, more personalised service. It is possible to switch off cookies by setting your browser preferences. Turning cookies off may result in a loss of functionality when using our website. Please refer to our cookies policy for more information. 

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Links to other websites

Our website may contain links to other websites run by other organisations. This privacy policy applies only to our website, so we encourage you to read the privacy statements on the other websites you visit. We cannot be responsible for the privacy policies and practices of other sites even if you access them using links from our website. In addition, if you linked to our website from a third party site, we cannot be responsible for the privacy policies and practices of the owners and operators of that third party site and recommend that you check the policy of that third party site.

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Transferring your information outside of Europe

As part of the services offered to you through this website, the information which you provide to us may be transferred to countries outside the European Union (“EU”). These countries may not have similar data protection laws to the UK. By submitting your personal data, you’re agreeing to this transfer, storing or processing. If we transfer your information outside of the EU in this way, we will take steps to ensure that appropriate security measures are taken with the aim of ensuring that your privacy rights continue to be protected as outlined in this policy. If you use our services while you are outside the EU, your information may be transferred outside the EU in order to provide you with those services.

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Changes to this policy

We keep this policy under regular review. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. This policy was last updated on 01 October 2021. 

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Complaints or queries

We take any complaints we receive about the use and security of your personal information very seriously. If you think that our collection or use of your information is unfair, misleading or inappropriate please contact us at talkdelirium21@gmail.com. 

We would also welcome your suggestions for improving our procedures.